FAQ

Q1:Are you a factory or trading company ?

A: We are factory with excellent price-performance ratio of items .

 The larger your order quantity is , lower the unit price will be.

Q2:What information should I provide for making my own design ?

A: Tell us the styles for forms,material,,demnsions,surface treatment,printing requirements,and quantity of your items ; It will be great that you can provide design darwing.

Q3:Can you help me with the design ?

A: Yes , we have professional designer offering free designing service. If you can provide artwork or pictures ,please send them to us in the following formats: cdr,eps,jpg,ai,psd,pdf

Q4:Can I get a sample , is that for free ?

A: Samples in stock can be sent to you directly after you pay the freight . Only printing fee and mould charge you need to pay for in making samples.

Q5:What payment methods do you accept ?

A: We support T/T , Paypal , Western Union , L/C so far .

Q6: Why choose us ?

A: 1) Rich experience in producing and export of wooden handicrafts products ;

2) Various Products , High quality with competitive price

3) Delivery time is fast and on time

4) Goo Service

5) The factory has been established for a long time, the process is mature, the machine is advanced, and has passed BSCI, FSC, and ISO 9001 factory inspection

Q7:For quality issues

A: Our products have passed official authentic organization, which have enjoyed hi gh reputation in Euro and America. We had also passed Alibaba audit.

Thank you for viewing our product, any other question can contact me on TM or send us inquiry we will reply you within 24 hours asap.